Privacy Policy for London Kouture
Effective Date: 10/16/2020
London Kouture (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
● Visit or purchase from www.londonkouture.com
● Contact us or use our services
● Interact with us on social media
This Privacy Policy is intended to address applicable U.S. privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), and other state privacy laws that may apply based on where you live. Some rights and disclosures apply only to residents of certain states.
Information We Collect
We may collect the following categories of personal information:
● Identifiers: Name, email address, mailing address, phone number, account username, and online identifiers
● Commercial information: Products purchased, returned, exchanged, considered, or requested
● Payment and transaction information: Payment method and transaction history
● Account information: Login credentials if you create an account
● Internet or electronic activity: IP address, browser type, device information, pages viewed, links clicked, and website activity
● Geolocation information: Approximate location based on your IP address
● Customer service and communications: Messages, reviews, survey responses, and support requests
● Inferences: Preferences, interests, and other information inferred from the data above
● Customization information: Information provided when requesting customized products or services
● Marketing information: Preferences and information submitted through forms, promotions, or social media
● Sensitive personal information: Information you voluntarily provide, such as account login information or information needed to process a transaction
We use sensitive personal information only as reasonably necessary to provide requested products or services, process transactions, maintain security, prevent fraud, and comply with legal obligations.
We may collect personal information:
● Directly from you
● Automatically through cookies and similar technologies
● From service providers, advertising and analytics partners, social media platforms, and other third parties
How We Use Your Information
We may use personal information to:
● Process, fulfill, ship, and deliver orders
● Handle returns, exchanges, refunds, and customer support
● Create and manage customer accounts
● Communicate about purchases, inquiries, services, and support
● Provide customized products and services
● Improve our website, products, services, and customer experience
● Personalize content and offers
● Send promotional communications where permitted by law
● Provide advertising, analytics, and measurement services
● Detect, investigate, and prevent fraud, security incidents, unauthorized activity, and misuse
● Maintain and improve website functionality
● Comply with legal, regulatory, tax, and accounting obligations
● Establish, exercise, or defend legal claims
● Carry out other purposes disclosed when information is collected or otherwise permitted by law
We will not use or disclose sensitive personal information for purposes other than those permitted by applicable law.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, software development kits, and similar technologies to:
● Remember preferences
● Understand website traffic
● Improve functionality
● Provide analytics
● Support advertising
Depending on your location and applicable law, these technologies may disclose information to analytics or advertising providers for targeted advertising or similar purposes.
You may manage cookies through:
● Your browser settings
● Our cookie preference tool, where available
● Browser-based privacy signals, such as the Global Privacy Control, where recognized by applicable law
Disabling cookies may affect certain website features. We do not respond to every “Do Not Track” signal unless required by law.
How We Share Information
We may disclose personal information to:
● Payment processors and financial service providers
● Shipping, delivery, fulfillment, and logistics providers
● Website hosting, technology, security, and information technology providers
● Analytics, advertising, marketing, and social media platforms
● Customer service and communications providers
● Professional advisers, including legal, accounting, and insurance providers
● Government authorities, regulators, and law enforcement when required or permitted by law
● Parties involved in a merger, acquisition, financing, sale of assets, bankruptcy, reorganization, or similar business transaction
Service providers that process information for us must use it only for authorized business purposes.
We do not sell personal information for money. However, depending on your settings and applicable law, we may disclose personal information for cross-context behavioral advertising, targeted advertising, analytics, or similar purposes. California law may define these activities as “selling” or “sharing” personal information even when no money is exchanged.
We do not knowingly sell or share personal information of consumers under 16 without consent required by applicable law.
California Privacy Disclosures
This section applies to California residents as required by the CCPA.
Categories of Personal Information Collected
During the preceding 12 months, we may have collected the categories listed in “Information We Collect,” including:
● Identifiers
● Commercial information
● Internet or electronic network activity
● Geolocation information
● Customer service and communications information
● Inferences
● Sensitive personal information voluntarily provided by you
Business or Commercial Purposes
We may collect and use this information to:
● Process transactions and provide services
● Maintain security
● Improve our website and services
● Provide marketing, analytics, and advertising
● Prevent fraud
● Comply with legal obligations
Sources of Personal Information
We may collect personal information from:
● You directly
● Your browser, device, and website activity
● Service providers and contractors
● Advertising, analytics, and social media partners
● Publicly available sources and other third parties
Categories of Recipients
We may disclose personal information to the recipients listed in “How We Share Information,” including service providers, payment processors, shipping providers, analytics and advertising providers, professional advisers, government authorities, and parties involved in business transactions.
Sale or Sharing of Personal Information
We may disclose identifiers, commercial information, internet or electronic network activity, geolocation information, and inferences to advertising, analytics, or social media providers for:
● Targeted advertising
● Cross-context behavioral advertising
● Analytics
● Related purposes
California residents may have the right to opt out of the sale or sharing of personal information.
To opt out:
● Contact us using the information in “Contact Us”
● Use any “Your Privacy Choices” or similar link on our website
● Enable the Global Privacy Control or another recognized opt-out preference signal
We will process recognized opt-out signals as required by California law.
California Consumer Rights
Subject to exceptions and verification requirements, California residents may have the right to:
● Know or access the categories and specific pieces of personal information we collect, use, disclose, sell, or share
● Delete personal information we collected from them
● Correct inaccurate personal information
● Opt out of the sale or sharing of personal information
● Limit the use and disclosure of sensitive personal information
● Receive personal information in a portable format
● Avoid discrimination for exercising privacy rights
We will not discriminate against you for exercising rights provided by law. Unless permitted by law, we will not:
● Deny goods or services
● Charge different prices
● Provide a different level or quality of service
● Suggest that you may receive different treatment because you exercised your privacy rights
We may request information reasonably necessary to verify your identity. We will use information provided in a request only to verify and fulfill the request, maintain records, and comply with legal obligations.
Privacy Rights in Other U.S. States
Depending on your state of residence, you may have the right to:
● Confirm whether we process your personal information
● Access or obtain a copy of your personal information
● Correct inaccurate information
● Delete personal information
● Obtain a portable copy of personal information
● Opt out of targeted advertising, the sale of personal information, or certain profiling activities
● Opt out of certain processing of sensitive personal information
● Appeal a decision regarding a privacy request
These rights vary by state and may be subject to exceptions, limitations, and verification requirements. We will not discriminate against you for exercising rights provided by applicable law.
How to Submit a Privacy Request
You may submit a privacy request by:
● Email: londonkouture20607@gmail.com
● Online: www.londonkouture.com
● Phone: 202-568-0264
● Mail: 15638 Livingston rd #14 Accokek Md 20607
Please provide enough information for us to reasonably verify your identity and understand your request. We may ask you to confirm information associated with your account or recent transactions.
You do not need to create an account solely to submit a request.
Authorized Agents
If you use an authorized agent, we may require:
● Proof that you gave the agent signed permission to submit the request
● Direct verification of your identity
Where required by law, an authorized agent may submit a request using the contact methods above.
Response Times
We generally respond to verified requests within the time required by applicable law. If additional time is needed, we will explain the reason and any permitted extension.
If we cannot fulfill your request, we will explain why, subject to legal restrictions.
Appeals
If we deny or partially deny your privacy request, you may appeal by contacting us within the period required by applicable law:
● Email: londonkouture20607@gmail.com
● Online: www.londonkouture.com
● Phone: 202-568-0264
● Mail: 15638 Livingston rd #14 Accokeek Md 20607
Please identify the original request, explain why you believe the decision should be reconsidered, and provide relevant information.
We will review the appeal and respond within the time required by applicable law. If your appeal is denied, we will provide information about contacting the applicable state attorney general or privacy regulator where required.
Payment Information
Payments are processed through third-party payment providers. London Kouture generally does not store complete payment card numbers.
Payment providers handle payment information according to their own privacy policies and security practices.
Marketing Communications
If you subscribe to our emails or text messages, we may send updates, promotions, and product information.
You may:
● Unsubscribe from marketing emails by clicking the unsubscribe link
● Opt out of text messages by following the instructions in the message
We may still send transactional communications needed to complete or manage an order.
Data Retention
We retain personal information for as long as reasonably necessary to:
● Provide services and complete transactions
● Maintain business and tax records
● Resolve disputes
● Prevent fraud
● Protect security
● Enforce agreements
● Comply with legal obligations
Retention periods vary based on the type of information, why it was collected, and applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for children under 13, or any higher age required by applicable law.
We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
Third-Party Links
Our website or social media pages may contain links to third-party websites, services, or platforms.
We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If required by law, we will provide additional notice or obtain consent. Your continued use of our website after changes are posted means you acknowledge the updated Policy.
Contact Us
For questions about this Privacy Policy, privacy rights, appeals, or our privacy practices, contact us:
London Kouture
Website: www.londonkouture.com
Instagram: @londonkouture202
Phone: 202-568-0264
Email: londonkouture20607@gmail.com
Mailing Address: 15638 #14 Livingston rd Accokeek Md 20607
This Privacy Policy is provided for general informational purposes. It should be reviewed by a qualified legal professional to confirm compliance with applicable federal, state, and local privacy laws, including laws that may change or become effective after the Effective Date.
